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CCG News

30 April 2020

NHS North Yorkshire CCG reminds patients that the NHS is still available for non covid-19 related illnesses
NHS North Yorkshire Clinical Commissioning Group (CCG) says it is concerned patients may be putting off using NHS services for illnesses not related to coronavirus (covid-19). The CCG is reminding patients that GP services, pharmacies, NHS 111, out-of-hours services and emergency departments are all still available to patients.

When accessing your GP surgery this is likely to be through a telephone triage service initially and patients will be directed to the most appropriate care. This was picked up by national press including The Times and BBC news, the full article is on the CCG website
Friarage Hospital in Northallerton consultation - decision
The Governing Body of North Yorkshire Clinical Commissioning Group has made a decision on the future of urgent and emergency care at the Friarage Hospital in Northallerton. Following a temporary closure of the Accident and Emergency Department in March 2019 due to there being insufficient staffing to deliver a safe service to patients, the CCG opened a formal consultation with the local population on 13 September 2019.

Over the 18 weeks of the consultation over 2060 people gave their views at public meetings, through online and face to face surveys and at meetings with local community groups. The decision has now been made to offer a 24 hour, 7 day a week Urgent Treatment Centre for adults and children with minor injuries and minor illnesses. Further information on the consultation decision can be found here
Temporary changes to stroke service delivery at Scarborough Hospital
This attached briefing has been prepared to inform you of temporary changes to the treatment and care of hyper acute stroke patients in the Scarborough and Bridlington area.
The Go-To website launched to help children and young peoples mental health 
A new website has been launched dedicated to helping children and young people find mental health support in North Yorkshire.

The Go-To ( is a portal or ‘single point of information’ for the wide range of mental health support services offered by different agencies in the county.

With the majority of young people currently not in school and many in isolation as a result of the restrictions imposed on movement to deal with the covid-19 (coronavirus) pandemic, health leaders believe online mental health support for young people has never been more important. You can read the full article on the CCG website, here

Warm and Well North Yorkshire
The Citizens Advice in North Yorkshire's Warm and Well programme helps people with their energy bills and supports clients switching energy suppliers. The helpline is manned Monday - Friday 9.00 - 17.00 , if you would like to make a referral or find out more about how the team can support clients during this difficult time, please call 01609 767555 or email You can also find attached the latest service information.
NHS and local councils coordinate response to covid-19 in North Yorkshire
The NHS and local councils in North Yorkshire and York are working closely together to deliver essential care and support for the community during the covid-19 pandemic. This collaborative working will help ensure people’s health and care needs are effectively met across the region and we are able to look after the most vulnerable.

NHS organisations are working in an innovative way to ensure healthcare continues to be delivered seamlessly. In addition to regular services, local councils have put in place additional support for people who may need it while we collectively respond to the current situation. Further information Is on the NYCCG website here
Cancer Advice Line for Harrogate patients
In light of the Coronavirus pandemic Harrogate and District NHS Foundation Trust have launched a Cancer Advice Line for cancer patients in Harrogate and their families and carers. This advisory line signposts callers to specific information and address queries. It is staffed on a rota basis by administrative and nursing staff so that it has clinical oversight every day.

The telephone number is 01423 557964 and colleagues are available 9am-12pm and 1-4pm Monday-Friday, excluding Bank Holidays. Outside of these hours there will be a voicemail message to advise callers that if it is an emergency they should contact NHS 111 or call 999, and if they’ve developed symptoms from their cancer treatment to contact the Acute Oncology Helpline on 01423 555444.

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