August 31, 2020
MURROW 226 | 509-335-7333 | Email us | Make an Advising Appointment
Click here for Coronavirus COVID-19 Updates from WSU

In this Week's Edition:

  • Important Notices: Murrow Student Services
  • Important Notices: Murrow College
  • Important Notices: WSU
  • Upcoming Events
  • Virtual Learning: Technology Updates & Support
  • Campus & Community Resources

Important Notices: Murrow Student Services

Murrow Student Services First Week Drop-ins: August 24-28 

August 24-28: Monday – Friday, 8:00am-12:00pm & 1:00pm– 5:00pm PST

Your academic advisor will be available for virtual drop-in meetings for urgent schedule changes and questions during the first week of classes.

Angela Schweigert, Murrow Career Advisor, will be available during this time as well.

You are not required to make an appointment for this week. Join the Zoom meeting below to get your questions answered. You will be seen on a first-come, first-served basis.

Zoom Link:
Meeting ID: 364 016 2794
Password: Murrow2020

Murrow Academic Advisor Availability

Appointments will be required starting August 31st

Your advisors are here to answer your questions! Call our office at 509-335-7333 or visit SSC Navigate to schedule a Zoom appointment (either video or dial-in).

Our Fall 2020 business hours are Monday-Friday, 8am-5pm, offline 12-1pm for lunch.

How to Make an Advising Appointment via SSC Navigate
  1. Go to
  2. Log in with your WSU credentials and schedule an appointment with your advisor based on availability shown by a calendar that merges your advisor’s schedule with your own class schedule and other appointments you have made through SSC Navigate
  3. Select the “Get Advising Button,” choose the Campus and Appointment reason, choose advisor location and advisor, select time, write reason in ‘comments’ section, confirm appointment
  4. You will then receive an email reminder regarding your upcoming appointment, as well as an opportunity to opt-into text message reminders

Talk with your Murrow advisor

Your advisor is here to help maximize your experience in the Murrow College. They are available to answer any questions you may have.Please reach out to your advisor early in the semester if you run into any problems with courses, grades, transitioning into WSU, etc. Your advisor’s name can be found in myWSU and SSC Navigate. Click their name below to be directed to send an email:

Megan Starr-Gepford
Tami Vik
Jessica Hernandez
Jeremy Watson

Murrow Student Services Virtual Lobby

Murrow Student Services is going virtual for Fall 2020!

We will be hosting a virtual lobby via Zoom that will be available during business hours for Fall 2020: Monday-Friday, 8am-5pm PST (offline 12-1pm for lunch).

A member of Student Services will always be available during business hours.

This is a great place for general Murrow and WSU information or referrals for assistance with urgent matters.

Open to all students, staff, and faculty.

Drop-in hours and the Student Services Virtual Lobby will use the same Zoom meeting ID, password, and URL.

Zoom Link:
Meeting ID: 364 016 2794
Password: Murrow2020

Plan Ahead! Fall 2020 Daily Drop-ins: Starting August 31

Fall 2020: Monday – Friday, 8:30am-9:30am PST

Starting Monday, August 31st, your Murrow advisor will have daily virtual drop-in hours for the Fall 2020 semester. These are short discussions meant to last no longer than 10 minutes. Please come prepared with questions. Join the Zoom meeting below to be connected to your academic advisor.

If you need more than 10 minutes or need to resolve an Undergraduate Advising Hold, please schedule an appointment through SSC Navigate or by calling our office at 509-335-7333.

Zoom Link:
Meeting ID: 364 016 2794
Password: Murrow2020

Plan Ahead! Fall 2020 Career Advising Drop-ins: Starting August 31

Fall 2020: Monday – Friday, 8:30am-9:30am PST

Starting Monday, August 31st, Angela Schweigert, Murrow College Career Advisor, will have regular drop-in hours for the Fall 2020 semester. Follow the Zoom link below for a 15-minute meeting to ask any questions related to your professional development.

If you need more than 15 minutes, please schedule an appointment by emailing Angela or by calling our office at 509-335-7333.

Zoom Link:
Meeting ID: 364 016 2794
Password: Murrow2020

Prepare for your advising appointment

Here are a few tips to help prepare for your advising appointment:
  • Check your WSU email daily for any messages. Faculty and Academic Advisors will communicate with you through your WSU email.  
  • Your meeting will take place through Zoom. You can use the Zoom video function or the “dial-in from phone” option. The Zoom video meeting link and optional phone number will be listed in your appointment reminder email from SSC Navigate. 
  • Make sure you are available for the appointment time you scheduled. If you need to change or cancel your appointment, please notify your advisor ahead of time by email or call 509-335-7333 24 hours or more before your scheduled time.
  • Make sure you can attend the meeting in a focused environment. Be prepared to take notes during your appointment.
  • Keep in mind those around you for this FERPA protected conversation.
  • As your appointment draws near, take a moment to review your academic requirement report located in MyWSU along with the Schedule of Classes ( which lists Summer and Fall 2020 course availability. Your advisor will be referencing these resources during your appointment. 

Student Services Advising No-Show Policy*

If you…

miss your Zoom meeting (either video or dial-in) or have technical difficulties and do not call the main office line (509-335-7333) within 10 minutes of your scheduled time


cancel or reschedule less than 24 hours before the scheduled appointment time
  • In the case of an emergency, you must call our office at 509-335-7333
…you cannot have an appointment until two weeks after the date of no-show.

* Policy is subject to change. Read future Murrow Updates for details.

Important Notices: Murrow College

We're All In This Together

Murrow College faculty, staff, and students worked diligently as the WSU system pivoted to a virtual university in response to the COVID-19 situation in Spring 2020. We have continued to improve upon our virtual learning experience throughout the summer and are prepared to keep up the momentum!

Learn more here.

Murrow Minutes Video Series

The Murrow Minutes weekly video series covers topics from FAQ’s about advising to student content, to quarantine help, and much more. We hope that you, your family, friends and community find this information helpful.

More questions? Contact Mickinzie Johnson, Recruitment Coordinator & Academic Advisor at Murrow College.

Need to contact a Murrow instructor or staff member?

Check out the Faculty and Staff Directory on the Murrow College website!

PRSSA Executive Board Applications Open

Join the executive board of Jay Rockey Chapter of Public Relations Student Society of America (PRSSA) and gain leadership experience in a professional setting. Connect with a network of peers and professionals and build relationships with future colleagues through chapter events and our student-run PR firm. 

Application deadline is September 4, 2020. 

For more information, and to apply, click here

If you have any questions or concerns, please contact 

Important Notices: WSU

WSU Together: The Plan for Fall 2020

Click here for the latest information regarding WSU's Fall 2020 plan.

The New Coug Experience at WSU Pullman

Click here for information and resources from the Division of Student Affairs. 

How do I know if my class is online?

The Registrar’s Office created a guide to help you determine if a specific class is 100% online, taught at a specific time via Zoom, or is in-person.

Office of International Programs: COVID-19 FAQs

For more information about returning to class for Fall 2020, click here.

WSU libraries remain closed for fall semester

During the closure, the libraries will still provide a large suite of remote services. The most up-to-date information on access options and available services can be found on the libraries’ remote resources and guidance website.

Click here for more information from the WSU Insider website.

WSU requires face masks while on campus

Washington State University is requiring people to wear face masks while on any of the university’s campuses in keeping with the state’s face-covering mandate to slow the spread of COVID‑19.

Click here for more information from the WSU Insider website.

New website launched for required attestation (for on-campus students, faculty, and staff only)

Washington State University has launched a new attestation website for students, staff and faculty as well as visitors to any of its campuses or worksites. Though WSU introduced its self-attestation program to employees in late June, the new website provides one convenient location for accessing the required attestation forms, regardless of university affiliation.

This form must be completed daily prior to visiting a physical WSU location.

ASCC opens academic hotline

The University has established an “academic hotline” for WSU Pullman students, faculty and staff. The hotline is available to provide information, resources and referrals to those in need.

The hotline is accessible by phone at 509-335-6000 or email at

WSU Counseling and Psychological Services: Zoom Appointments

Mental health services are still available for all members of the Washington State University community. Students can make tele mental health appointments through the counseling services available at their branch of the WSU campus. Call Counseling and Psychological Services during normal business hours.

8:00 a.m. – 5:00 p.m., Monday – Friday.

After hours crisis hotline: 509-335-2159

Click here for more information.

Student Financial Services Office Video Service

The Office of Student Financial Services has recently initiated an online financial aid video service called Ocelot or FA TV.  This service provides videos covering a large number of general financial aid topics.  New and returning undergraduate and graduate students (and their families) can find answers to many questions they may have about financial aid.  All videos have transcripts provided and all videos may be viewed with a Spanish transcription.

The 2020-2021 FAFSA playlist is available on the SFS homepage.

The video portal for WSU is available here.

WSU Tutoring Resources

Click here for a list of tutoring resources compiled by the The Academic Success and Career Center (ASCC).

Upcoming Events

WSU Academic Calendar

Monday, August 24, 2020

  • The first day of instruction for the Fall 2020 term. 
  • Accepting Faculty/Staff tuition fee waiver forms.
  • Late registration begins. ($25.00 Late Registration Fee Charged).

Friday, August 28, 2020

  • Last day students may add a course on-line. (Classes added after this date require appropriate signatures.)    
  • Deadline for enrollment prior to $100 late registration fee.
  • Last day to accept Faculty/Staff tuition fee waiver forms to add courses for faculty, staff, and state employees under the tuition waiver.   

Sunday, August 30, 2020

  • Deadline for Cancellation of Enrollment from WSU with full refund (less administration fee).

Click here for more events.

Virtual Learning: Technology Updates & Support

WSU Computer Loan Program

WSU is aware that the transition to distance learning for Fall 2020 may pose challenges for students who do not have personal access to a device that is adequate for participating in online formats.

The Office of the Provost is partnering with Information Technology Services to introduce a computer loan program, making a number of Acer Chromebooks available to students for personal educational use. If you are interested in the computer loan program, please complete and submit the form found here. Further information will be provided upon submission of the form.

If you have questions, please email Todd Mordhorst at

WSU Wi-Fi Hotspot Program

WSU is aware that the transition to distance learning may pose some challenges for students who do not have adequate WiFi access to stream classes and events, obtain class materials, and interact online.

The Office of the Provost is partnering with Information Technology Services to provide Wi-Fi access via mobile hotspots for WSU’s summer sessions and new student orientation sessions. If you are interested in borrowing a WiFi hotspot device to use for summer session courses, please complete and submit the form found here. Further information will be provided upon submission of the form.

myWSU changes starting August 19

Information Technology Services (ITS) is implementing a new queue when logging into myWSU during high traffic times, beginning the evening of Wednesday, August 19, 2020.

This queue will manage the number of people allowed to access myWSU to keep the system from becoming overloaded during high usage times, such as during semester start-up and daily COVID-19 attestations. When the maximum number of users is reached, those logging in will be directed to a page notifying them that myWSU traffic is heavy and that they will be redirected back to myWSU again following a two-minute wait. The application will automatically redirect users back to myWSU every two minutes to check if space has become available for access.

Zoom Etiquette Tips

Tips for Lighting at Home

myWSU Troubleshooting Tips from ITS

Any time myWSU is significantly slow when logging in and using the system, try the following:

“Our recommendation if someone experiences delays of 10 seconds or more while in myWSU, is to log out, delete browser cookies, and log in again.”

WSU ITS: Support Contacts

Contact ITS
ITS website -
Send general requests to
Website request form –

Contact ITS Communications

Contact Okta Assistance

Live Zoom Consultations
Monday – Friday, 8:00 am – 5:00 pm PST

(509) 335 -4357

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Campus & Community Resources

Cougar Health Services: Stress Texting Campaign

Feeling stressed, need help coping, or just want tips for managing your stress? We can help!

Join our text messaging program and we will:
  • Check in with you every week to see how you’re doing
  • Send you weekly tips for lowering stress
  • Share information about health-related events and resources around campus
To sign up, text “@STRESS” to 73940. You can join at any point in the semester!

You can also check out our stress management tips and other programs.

WSU Pullman Food Pantry Information

If you or another student you know is struggling with food insecurity, the WSU Pullman campus is providing one central location for students to receive pre-packaged food curbside. 

Food Pantry Go Bags

The Office of the Dean of Students, the Women's Resource Center, and the Office for Access & Opportunity are partnering to provide a central location on the Pullman campus for food pantry services.

Food Pantry Go Bags are a way to provide food while respecting social distancing guidelines to keep all members of our community safe. We will do our best to ensure each bag contains a variety of protein, carbohydrates, vegetables, fruit, and snacks. We also have a limited supply of hygiene items and safer sex supplies.

Students can fill out this form to request food or call the Office of the Dean of Students at (509) 335-5757. 

Students should call the Dean of Students' office at (509) 335-5757 once they arrive on campus and a staff member will meet them at their vehicle with a pre-packaged bag.

Go Bags pick-up times are between 10:00 am-1:00 pm Monday - Friday. 

Cougs Feeding Cougs – WSU residential dining account (RDA) funding shared with those in need

The Murrow College Has Teamed Up with DailyChatter

The Murrow College has teamed up with DailyChatter, an international daily newsletter that curates national and international stories. We have reviewed this and it's a simple, readable presentation of news for instructors and students interested in international events.

DailyChatter is independent and non-partisan and the subscription is free for WSU students, faculty, and staff.

To sign up, please click here, enter your name and email address and the newsletter will start arriving the next weekday morning.

Links to Campus Resources

Access Center: 509-335-3417 |

Counseling and Psychological Services: 509-335-4511 |

Counseling and Psychological Services 24-Hour Crisis Hotline : 509-335-2159

Cougar Health Services: 509-335-3575 |
Cougar Health Services 24-Hour Telephone Nurse Line: 509-335-3575 

Civil Rights Compliance & Investigation (CRCI): 509-335-8288 |

Emergency Blue Light Phone Locations on Campus

Gender Identity/Expression and Sexual Orientation Resource Center (GIESORC): 509-335-8841 | Email us

Multicultural Student Services: 509-335-7852 |

Office for Access & Opportunity Food Pantry: 509-335-1280|

Office of the Dean of Students: 509-335-5757 |

Office of the University Ombudsman: 509-335-1195 |   

Women’s Center: 509-335-6849 |

WSU Police: 509-335-8548 |*
*This email is not monitored regularly.  If you need to speak with an officer or report an incident, please call (509)332-2521 or 911 for emergencies.

Links to Community and Crisis Resources

Alternatives to Violence on the Palouse: ATVP helpline (free 24/7 support): 509-332-HELP (509-332-4357), 208-883-HELP (208-883-4357), or toll-free: 1-877-334-2887

Crisis Text LineText HOME to 741741 to connect with a Crisis Counselor, free 24/7 support (see note below)*

Crisis Text Line (The Steve Fund): Text STEVE to 741741 for support specific to individuals of color, free 24/7 support (see note below)*

Emergency Care: Dial 911 | Go to the nearest hospital's Emergency Room

National Suicide Prevention Lifeline: 1-800-273-TALK (1-800-273-8255), free 24/7 support

Pullman Regional Hospital: 509-332-2541

Pullman Regional Hospital, Emergency Department: 509-336-7359

Trevor Lifeline (LGBTQ): 1-866-488-7386, text START to 678678, website chat available, free 24/7 support (standard text messaging rates apply)

*We do not charge texters. If your cell phone plan is with AT&T, T-Mobile, Sprint, or Verizon, texts to our short code, 741741 are free of charge. If you have a plan with a different carrier, it works just like texting a friend: standard text message rates apply.

Want to add something to the Murrow Update?
Email your content to Rose Foss.

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