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Starts tomorrow! Register now!
Sales Power Boost:
A one-day workshop that bridges the gap between customer expectations and dealership experiences
Today’s internet-savvy customers are creating new challenges for dealerships and sales teams. They have higher expectations of service, pricing and the amount of time spent in your dealership. And it’s becoming a delicate balance between ensuring the customer experience, while maximizing sales and profitability.
How do you educate your customers when they seem to know as much as you do? And how do you meet their higher expectations — without sacrificing profitability?
Join us Wednesday, May 16 OR Thursday, May 17 to get answers to these and so many more questions at the one-day Sales Power Boost workshop, where you and your team will learn fresh techniques for working with today’s customer.
Presented by The Academy, this one-day workshop focuses on the science of the sale and the psychology behind customer decisions. After The Academy’s two-day sales training workshop, dealerships have seen an increase in front-end gross ranging from 64 to 146 percent, reduced turnover in sales teams and 18 – 30 percent increases in volume. What’s more, you’d typically have to travel to Atlanta for this workshop. However, through a special arrangement with CADA, The Academy is coming to Colorado for these two, one-day training workshops.
The Sales Power Boost is designed for dealerships (and their entire sales teams) that want new ideas and direction for big sales weekends — like Memorial Day — and strong closeouts.
The first workshop is tomorrow. If you’ve been meaning to register, and just haven’t gotten around to it, better do it now!
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Regulatory and Legal Updates
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Electronic vehicle registration coming to Colorado
Before the legislative session ended last week, both the House and Senate passed HB18-1299. This bill lets the Department of Revenue authorize third-party providers to electronically process registration, lien, and titling information on behalf of the Divisions of Motor Vehicles across the state.
This bill implements an existing legal authority for electronic registration by allowing the Department to electronically store titling information, accept electronic signatures on registration documents, eliminate existing requirements for notarization on registration documents, and allowing parties to electronically file and release lien information. All of this will be facilitated by a third-party provider, subject to a forthcoming competition, or request for proposal.
In fiscal 2016-2017, the Department processed almost 10 million transactions relating to titling and registration. This legislation is designed to make the titling and registration process more efficient and technology-based and reduce wait time for consumers.
Its effective date will likely be after the Department’s transition to the DRIVES system, to allow the two software packages to cooperatively interact. The development and implementation process will be funded by gifts, grants and donations from third-party vendors.
This bill was sponsored by Representatives Jeff Bridges and Patrick Neville in the House, where it passed 64-0. In the Senate, the sponsors were Senators Ray Scott and Rachel Zenzinger. The Senate passed the bill 34-0.
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Register for DRIVES third-party access
On Friday, May 4, you may have received an e-mail from the Motor Vehicle Portal Access Unit (within the Colorado Department of Revenue) inviting you to register for third-party access to the new Colorado Driver License, Record, Identification and Vehicle Enterprise Solutions (DRIVES) system. CADA highly recommends you to complete this registration process.
Today, Departments of Motor Vehicle statewide uses a DOS-based system known as the Colorado State Titling and Registration System, or CSTARS. This legacy program has long been the standard in Colorado, however, the state is moving forward this year.
On August 6, 2018, all 64 counties will migrate to the web-based DRIVES system. This will streamline the registration process, reduce wait times at each Division of Motor Vehicles location and reduce the headaches for consumers, dealers and counties.
To access this system, register by May 30. If you don’t register, you will no longer have access to data after August 6. To register, submit the End User License Agreement. This designates your dealership’s primary administrator, who will be able to grant access to all others.
Additionally, there is a registration form on the DMV website. The passcode is MVPrecords. To register, provide your dealer license number.
After you have registered, the Department will contact you by e-mail about training for the DRIVES system. Training classes are expected to be available beginning in July.
If you have any questions, please contact Matthew Groves or the Motor Vehicle Portal Access Unit.
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- - CLICK BELOW FOR MORE AUTOMOTIVE NEWS - -
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In Memoriam
Peet Hans Heuberger
 November 23, 1933 - April 28, 2018 Peet Hans Heuberger passed away in the comfort of his home on Saturday, April 28, 2018. Born on November 23, 1933 in Bern, Switzerland, Peet lived in Switzerland until 1956 when he immigrated to the United States. He made his way across the U.S. landing in Denver, Colorado. He started work at Mountain States Volkswagen where he met his wife Carolyn. They eloped in 1957 and were married for 60 years.
As a young man, Peet loved cars and racing in Europe. His racing career gave him a knowledge of cars and repairs that led to his success in the automotive industry in the U.S. He worked for his father-in-law, Will McConnell until 1970 when he was able to open his own Volkswagen Dealership in Colorado Springs. He opened the Subaru franchise in 1975 and from there he built a family dealership, which continues to this day as a family business. He was always proud of his employees and valued all the customers he served.
Peet was an accomplished sailor. He loved to sail and spent as much time as he could taking his friends sailing. His favorite trip was sailing from San Diego to Hawaii with his cousin, Rolf and friend, R.G. Dallman. He sailed his whole life and loved the adventure of it. Peet loved the opera and as a boy, he went to the theater with his parents and enjoyed listening to opera as often as he could.
Peet was a generous and kind man, always willing to work hard and give to others. He and Carolyn were philanthropic to their causes in life. He naturalized in 1990 and was proud to be an American citizen. He was always speaking up on politics and religion. One could debate with him for hours on any number of subjects. He will be missed by many.
Peet was preceded in death by his wife Carolyn and his parents Hans and Hilda Heuberger; sisters, Hiedi Petrillo and Hilja Hurfurth. He is survived by his children, son, Gunnar (Sherri) Heuberger and daughter, Heather Heuberger; 3 grandchildren, Skyler Short (Kim), Savanna Guffy (Marshall), Joshua Eberly; 2 great-grandchildren, Jackson Guffy and Mason Guffy all of Colorado Springs. His brothers-in-law, Wright McConnell of Polson, Montana and Michael McConnell of Denver, Colorado. In lieu of flowers, the Heuberger family suggests listening or going to an opera in memory of Peet.
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Thanks for making a difference!
Larry H. Miller dealerships volunteer for Annual Day of Service
Organizations that benefit...
On April 26, the Denver Business Journal reported that about 300 employees representing the 14 Larry H. Miller dealerships in Colorado pitched in during the Annual Day of Service event. Since 2010, 9,777 employees have donated more than 38,972 hours at 192 locations in seven states as part of the initiative. Organizations that benefit from this year’s Annual Day of Service in Colorado include, A Precious Child, Children’s Hospital of Colorado, Jeffco Action Center, Tennyson Center for Children, City of Thornton Carpenter Park, Habitat for Humanity, Colorado Springs Therapeutic Riding Center and City of Boulder Valmont Bike Park.
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Welcome, new member!
Empire Lakewood Nissan buys Larry H. Miller Nissan Southwest
Congratulations to Chris Lenckosz, with Empire Lakewood Nissan on his new dealership purchase. On May 9, 2018, he purchased Larry H. Miller Nissan Southwest, at 5067 S. Wadsworth Blvd. in Littleton. He’s joined by Dave Morrisey, who will serve as General Manager of Empire Littleton Nissan.
Congrats!
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CADA has a fillable bond request form for new sales people! This new, fillable PDF form makes it easier, faster and more accurate for us to turn around your salesperson bond request. Because there’s no handwriting to decipher with this form, bond turnaround can be faster than ever. Just download the form, electronically fill it out and return to Khorrie Luther (khorrie.luther@colorado.auto). Questions? Call Khorrie: 303.457.5122.
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Upcoming Events & Seminars
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Sales Power Boost workshop
Wednesday, May 16 - OR -
Thursday, May 17
8 a.m. – 5 p.m.
CADA Headquarters
Details
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Mastery of Finance for Auto Dealers workshop
Tuesday, June 19
8 a.m. – 5 p.m.
CADA Headquarters
Details
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Did you miss the Military Lending Act webinar?
Good news! The webinar is available on demand from CADA, ready for you to attend at your own convenience! To get the webinar, click here.
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ENDORSED PROVIDER / PROGRAMS
For information about any of the Endorsed Provider’s products or services, contact
Polly Penna polly.penna@colorado.auto
303.457.5119 office | 303.945.6426 mobile
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CSA Goes on the Road in June! Colorado Springs -- Grand Junction -- Greeley
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Copyright © 2018 CADA, All rights reserved.
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