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Newsletter September 2022

Visit the UC Learning Center for information regarding enrollment and to view full course descriptions, fees and to explore other current offerings at UCLA.
Meeting materials and links are emailed to registered participants 1-3 days prior to the scheduled start date from Learning@chr.ucla.edu or the course instructor.
All classes are held in Zoom until further notice.
GENERAL DEVELOPMENT

Email Etiquette: Using Email Effectively at Work
September 28, 9:00 am - 12:00 pm
Email was expected to revolutionize the way we communicate at work. While email has lead to increased productivity, we all might gain from honing our writing skills via email. This class addresses the common challenges with email communication at work and provides guidelines for improving effectiveness.

Time Management
September 29, 
9:00 am - 12:00 pm
This workshop focuses on a scarce resource - time. If you are looking for practical techniques for controlling time and making it a manageable resource, then this class is for you. Several methods for examining, planning and maximizing the utilization of time will be discussed. Some of the topics covered include: The principles of time management, communication skills, identifying and setting goals and priorities.

Difficult Conversations
October 6, 1
:00 pm - 3:30 pm
This workshop helps participants prepare for, constructively handle and prevent difficult conversations. Participants learn to guide conversations to productive results by improving their ability to listen, empathize and identify mutually beneficial solutions.

Introduction to Supervision
October 13, 9:00 am - 12:00 pm

This class provides new supervisors, those who aspire to be supervisors, and those seeking refresher skills an orientation to the role of supervision. Self-assessments are provided to help participants compare their current skill levels to those required of a supervisory position.

Email Etiquette: Using Email Effectively at Work
October 19, 9:00 am - 12:00 pm

Email was expected to revolutionize the way we communicate at work. While email has lead to increased productivity, we all might gain from honing our writing skills via email. This class addresses the common challenges with email communication at work and provides guidelines for improving effectiveness.

I-9 Processing Procedures
October 20-21, 9:00 am - 4:00 pm

This course is open to all University employees who are interested in learning about the procedures for completing the U.S. Citizenship & Immigration Services Employment Eligibility Verification (I-9 Form). The course combines lecture and hands-on exercises in preparing I-9 Forms. Attendance is required for both days to obtain I-9 Tracker access.

Effective Project Execution: Project Planning & Management
October 25, 9:00 am - 12:00 pm

Projects run from small, one person operations with no budget to large scale, multiteam endeavors, but what they all have in common is a need for comprehensive planning and management. This course will introduce participants to the life cycle of a project, key project management concepts, and common project challenges. Participants will apply those concepts to planning a project idea relevant to their own work.

Organizational Skills for the Admin Professional
October 27, 9:00 am - 12:00 pm

How would it feel if you were more organized and effective; if you could quickly find what you need? This workshop explores various aspects of organizational and time management principles to increase productivity. Topics covered include: management of information (both paper and electronic), prioritization, effective use of Outlook, goal setting and organizing your workspace. This workshop is designed for the administrative professionals.

I-9 Processing Procedures
November 17-18, 9:00 am - 4:00 pm

This course is open to all University employees who are interested in learning about the procedures for completing the U.S. Citizenship & Immigration Services Employment Eligibility Verification (I-9 Form). The course combines lecture and hands-on exercises in preparing I-9 Forms. Attendance is required for both days to obtain I-9 Tracker access.

Introduction to Emotional Intelligence
November 21, 1:00 pm - 4:30 pm

This new short-form course provides a brief overview of emotional intelligence and why it’s important in the workplace. Participants learn key concepts to manage their own emotions and work more effectively with others. Topics included in this interactive class are: the narratives that guide your life, skills for self-management, tools to build a roadmap for your future and how empathy can create strong working relationships.



TECHNICAL SKILLS DEVELOPMENT

Microsoft Word, Excel, PowerPoint, and Access
                 
Excel Level 1: Oct 26, 1:00 pm - 4:00 pm                         Microsoft Access: Nov 10, 9:00 am - 12:00 pm

Excel Level 2: Nov 1, 9:00 am - 12:00 pm                        Powerpoint Basics: Oct 12, 9:00 am - 12:00 pm

Excel Level 3: Nov 3, 9:00 am - 12:00 pm                       Powerpoint Level 2: Oct 27, 1:00 pm - 4:00 pm

Excel Level 4: Sep 27, 9:00 am - 12:00 pm                     Miscrosoft Word- Beyond Basics: Oct 4, 9:00 am - 12:00 pm                      

                         Nov 17, 9:00 am - 12:00 pm                   

MANAGEMENT AND SUPERVISORY DEVELOPMENT

Team
Workers Compensation & Disability Management (Risk Mgmt)
September 27, 9:00 am - 12:00 pm
This workshop navigates through the confusing worlds of workplace injuries and disability management. It provides UCLA supervisors with an overview of workers’ compensation and the supervisor’s role in the process. Following this overview, the program concentrates on understanding an employer’s obligation to accommodate employees (faculty and staff) with functional limitations due to a medical condition, disability, injury and/or illness and how to manage accommodations including leaves.

Assessing and Improving Management Skills
October 6, 9:00 am - 12:00 pm
A manager's ability to be successful and achieve results is contingent upon utilizing quality feedback from key constituents to focus development, leverage job-related strengths and counterbalance problematic development areas.This experiential workshop helps participants understand the benefits of 360-assessments, one of the best measures of leadership and management effectiveness. Participants obtain an insightful report and begin development planning with SKILLSCOPE to chart their plans for growth.

Addressing Challenging Employee and Labor Relations Issues
October 18, 9:00 am - 12:00 pm

This course features a scenario-based exploration of employee and labor relations issues that might arise in a university setting. Participants explore thought-provoking and challenging workplace situations and are provided with practical guidance on how to address them at the University of California.
(This Management Development Certificate course is targeted for managers in high-level PSS, MSP, or equivalent classifications.)

Effective Interviewing Skills
October 19, 9:00 am - 12:00 pm

This workshop is also known as Quality Hiring Practices. This class on effectively interviewing job candidates brings together concepts learned in three pre-work eLearning modules. Learners will bring their completed interview question homework to share for review, directed by a CHR Employment Consultant.
(This Management Development Certificate course is targeted for managers in high-level PSS, MSP, or equivalent classifications.)

Navigating Staff Personnel Policies and Contracts
October 25, 9:00 am - 12:00 pm

As one of the major employers in Southern California, UCLA has over 20,000 staff employees and a complex system of policies and contracts that govern that employment relationship. Because there are several different bargaining units for staff at UCLA, certain employees are covered by a contract while others are covered by university policies. This class demystifies the process of finding answers in the University’s many policies and contracts regarding staff employees.

Coaching for Improvement
October 26, 8:30 am - 12:00 pm

This course helps leaders conduct effective improvement discussions and provide feedback and ongoing support needed to improve performance. Objectives are to help leaders encourage others to take charge of improving performance and altering work habits, develop an improvement plan, and measure their progress.
(This Management Development Certificate course is targeted for managers in high-level PSS, MSP, or equivalent classifications.)

Communication Skills for Supervisors
November 3, 9:00 am - 4:00 pm

This class covers techniques for improving communication, with special emphasis on the relationship between supervisors and subordinates. Topics covered include: Understanding the communication process, Identifying barriers to communication, Practicing listening skills and more.

RAPID Closeout Tool
November 7, 8:30 am - 12:00 pm

The RAPID Closeout Tool course will teach users how to effectively use the closeout tool to help manage and close out awards. The course will provide a detailed overview of the tool and discuss the following topics: How to access the Closeout Tool, How to navigate through the Closeout Tool, Closeout Tool Checklist, Closeout Tool Worksheets, Submission Process, and EFM Closeout Review Process

Creativity and Innovation
November 9, 8:30 am - 12:00 pm

This course helps leaders leverage creative and analytical skills in order to help organizations identify and implement new approaches to problems and opportunities. Upon completion of this course, each participant should be able to:
Demonstrate three techniques for tapping creativity, describe and implements elements of an environment that fosters innovation, assess the value of ideas and more.
(This Management Development Certificate course is targeted for managers in high-level PSS, MSP, or equivalent classifications.)

Effort Reporting
November 14-15, 8:30 am - 12:00 pm

This two-day course provides a comprehensive overview of the federal requirement for effort certification, review of the UCLA policy and methodology used to certify effort, define and compare differences between effort, salary and cost sharing. Additionally, you will learn the functionality of the Effort Reporting System (ERS), and gain an understanding on the processes and procedures surrounding effort report certification on federal and federal flow-through awards.

Job Description
November 16, 9:00 am - 12:00 pm

With its many applications, the job description is a powerful management tool to help you recruit, develop and retain outstanding staff. This course will also address legal considerations in the development of job descriptions aendation. This course should be taken prior to the Interviewing the Job Applicant class.
Molecules
Preventing Workplace Discrimination, Sexual Violence & Sexual Harassment

Managers, Supervisors, and Faculty                      Staff

Oct 04 9:00 am - 11:00 am                                                Oct 04 9:00 am - 11:00 am
Nov 16 1:00 pm - 3:00 pm                                                 Nov 16 1:00 pm - 3:00 pm   
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For more questions, send an email: learning@chr.ucla.edu