eGurus frequently receive calls from clients saying they have fallen victim to a tech support or other type of scam. The Better Business Bureau (BBB) has some great resources and information for our clients on how to be savvy and spot tech support and other types of scams.
The most important parts of the article that we cannot stress enough is to "Never give control of your computer to a third party unless you know it is the representative of a computer support team you contacted. Legitimate tech support companies don’t call out of the blue. A popular way for thieves to get in touch with victims is through cold calls. The callers often claim to be from a tech company."
Read the complete article here as well.