eGurus June Newsletter

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On behalf of the eGurus team we want to welcome you to our June Newsletter.

We have been busy over the winter months working with our clients in BC and Alberta. 2018 is an exciting time for eGurus and our mission is to make a difference in society by empowering older adults with knowledge around technology and its usage in order to remove fear, facilitate independence and foster relationships.

The company provides in-home and remote technology setup, tutoring and support to simplify technology and empower people. Its specialists are different because they understand how the aging process relates to learning and they customize one-on-one education experiences accordingly. eGurus focuses on building relationships that remove the stigma around technology and that keep customers coming back in order to stay on top of the ever-changing technology in their lives.


At eGurus we value your business and hope that you will spread the word and tell your family and friends about us. Take this opportunity to refer a friend and receive a 5 dollar off coupon. If you are a current eGurus client we encourage you to pass this along to them in hopes that they will call on us when they need assistance with their computers, tablets or other devices.


We also like reviews on Google and Facebook about eGurus. Please take a moment to let us know how your appointment went by leaving a review, sending us an email or getting in touch via our telephone number at 1 855 832 4878.



eGurus is pleased to announce that two new tutors have joined our team. They are Neel Trivedi and Sunny Huw. Neel will be working with clients in the Winnipeg area while Sunny will be assisting our clients in Vancouver.

We are also pleased to welcome back Shahiroz Walji to our team. After some time off for health reasons Shahiroz is happy to be back working with her clients both for remote appointments and in their homes.

Staying Safe Online

CFAX Tech Talk Host and eGurus Technology Tutor Alan Perry recently presented to CARP’s Richmond/Delta Chapter on Staying Safe Online. Alan's tips may seem like common sense to most of us but people are still falling victim to these scams. We have summarized Alan's presentation here into some key points for you.

Fraudsters are now using many tricks to obtain your identity or sensitive personal information. Phishing is one of the more popular ones in which usernames, Alan Perrypasswords, and credit card details (and money), are sought for malicious  reasons. That email from the Royal Bank or Telus warning you about issues with your account could in fact be fake. You should never click on a link in an email warning you about a problem with an account, purchase, or service. You should always if possible contact the organization where you think the email may be coming from and let them know that these scams are out there.  

Scareware as it is now called warns users via pop ups that their computer or device might be under threat. Frivolous and alarming warnings or threat notices are used in order to deceive consumers. Do not call phone numbers that pop-up on-screen. It is likely a scam and you will either have your identity compromised or stolen. If you do follow through with the scam and call the phone number, the scammer will often want to access your computer via a remote connection. Never let callers remotely access your computer. The scammer may try to talk you into buying unnecessary software or a service to ‘fix’ the computer, or they may ask you for your personal details and your bank or credit card details.

Pop ups come in all shapes and sizes these days and while you may think they are legitimate they often are a great way to suck you in and lead you into being scammed. Pop ups are used in Scareware scams a lot because they trick people into thinking that they are in trouble when they really are not. If you are ever in doubt, you should make note of the number if there is one provided and Google the number. Often Google searches will show that others have posted online about a number and a scam associated with it. It's easy to close dubious pop-ups, use  Crtl & Shift + Esc and close them. Then move on with your day.

Zip files are a scammers best friend because of what they are. Zip files are a container for other files and will be used by someone trying to scam as a way to draw you in. Zip files mean that you have to not only download the zip but open it and download and then look what's inside. Bam they have you! Never open .zip files from anyone that you do not know. Any organization that contacts you know that you know or do business with will not send a zip file to you.

The internet allows us to do so much these days including buying and paying for things online. While convenience is a big part of the web scams are a big part of it also. It may not seem obvious or important to the average user but websites should be secure. This means that when you send them personal information including payment details they are not hacked or stolen from you. It may take a bit of observation but secure websites should have a padlock icon in the address bar. Be sure and check that these sites not only have the padlock but also have information on their website telling you how they protect your personal information.
eGurus Technology tutor Terry Sirup works regularly with our clients on a number of devices and platforms. He will be making regular contributions to the eGurus Newsletter and has found some great tips and tricks for Apple iOS users. The full article can be found here.DoNotDisturb

If you’ve already updated to iOS 11 you’ve probably noticed a handful of changes. The App Store has been completely redesigned, Siri has a more natural new voice, and you can now fit about twice as many apps on the iPad’s dock as before. Those are only a few of the many new additions in iOS 11 which launched for Apple’s smartphones and tablets. Not all of iOS 11’s features are obvious ones. Here’s a look at some lesser-known tips and tricks that can help you get the most out of Apple updates.

See apps and data that are hogging up space

If you frequently record videos and download a ton of music it’s easy to breeze through your iPhone’s storage capacity. Thankfully Apple has made it slightly easier to manage the amount of space that’s left on your iPhone by having iOS 11 serve up suggestions for maximizing your storage. It may for example offer to offload apps you don’t use very often or automatically delete old conversations in Messages. Apple will also tell you exactly how much space you’ll save by doing so. To check out these recommendations open the Settings menu and head over to General > iPhone Storage.

Automatically silence notifications while driving

Thanks to iOS 11’s new Do Not Disturb While Driving feature you can set your iPhone to automatically silence notifications and keep its screen dark when you’re behind the wheel. The iPhone can tell that you’re driving by observing when it connects to your car’s Bluetooth system or by gathering data from the phone’s accelerometer. You can choose to turn on Do Not Disturb While Driving manually or have it kick in automatically when it detects you’re in the car. To do so, navigate to Settings > Do Not Disturb > Do Not Disturb While Driving.

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