Moodle Issues - 6/28/19
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AEA Learning Online
Instructor Update

Moodle Issues 6-28-19

Hello everyone-

This is a quick update.  We had an issue with the planned upgrade of the Moodle server to version 3.7 last night.  We finally were able to succeed this morning.  The issue was caused by a plugin called offline quizzes, which not only prevented the upgrade from happening , but also caused the system to be stuck in the middle of the upgrade, meaning we couldn't revert back to what we had before.  We have removed offline quizzes from the system.

We had to fall back to our server backup.  This means that there will be some lost data from yesterday, Thursday 6/27.  You might have had participants who created forum posts or submitted assignments yesterday that are not showing up today.  We will not be able to recover that lost data.

In addition, the system was unavailable from 8:30 pm last night to 10:10 am this morning.

With that in mind, be sure to be flexible regarding student work over this time.

Please let us know any questions that we can answer.
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