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September 2021

Celebrating 10 years of the R&D Tax Incentive

This month marks the 10th anniversary of the R&D Tax Incentive – Australia’s flagship research and development support program. The R&DTI has supported well over 30,000 companies in its lifetime, attracting between 2000 and 3000 new businesses every year. 

As the program continues to support Australian business in its second decade of operation, we revisit the positive impact this program has had on the Australian economy. 

R&D Tax Incentive turns 10

Portal news

Since launching on 5 July, the customer portal has been helping companies successfully navigate the R&DTI registration process. Over 1700 applications have been submitted through the portal so far. We would like to remind customers of the following:
  • All applications must now be submitted using the new customer portal. Please start setting up portal access and entering information well in advance of your deadline. 
  • Requests for extensions of time (EoT) must be lodged in the customer portal. We cannot accept requests made to AusIndustry via email or other methods.
  • Make sure you submit under the correct income year. If you use the incorrect income year, you will need to withdraw and re-submit your application. You will then need to re-enter the details in the description fields for core and supporting R&D activities.
  • The new portal allows you to request a variation to submitted applications, but these do take time to process. All applicants and tax agents should carefully review all application data prior to submission. This will minimise the need for subsequent variation requests.

The next release of the customer portal is expected in early November 2021. This will bring changes to improve your experience, including better support for multiple R&D entities, and an array of new help text, specific guidance and validation rules. The Department has listened to stakeholder feedback concerning the wording of warning messages and Tax Payer alerts and will look to address this feedback through the upcoming release.
Portal help and support

Portal webinars

Need some help using the R&DTI customer portal for the first time? Join us for one of our upcoming webinars. 

Our team will provide you with tips on completing the application form, as well as showing you how to access the portal, authorise others to lodge on your behalf, and manage and track your application. 
Don’t forget, if your income year ends in December, the deadline to submit your application is 31 October 2021. Register now for a webinar to ensure you’re fully prepared:  

September Roundtable

Industry representatives and program intermediaries met with administrators of the R&DTI at our latest Roundtable event on 1 September. 

This online forum is invaluable for discussing opportunities and emerging topics related to the R&DTI. Key issues discussed included the new customer portal, sun-setting legislation, program guidance, and determinations.

Read full details of the September Roundtable on the website. The next event will take place in March 2022. 
September Roundtable summary

COVID-19 information and support for business

Has your business been impacted by COVID-19? Check out the full range of information and support available to you from the Australian Government and in your state or territory on

COVID-19 information and support  |  13 28 46
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