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M4A wants to remind consumers of all ages at all stages to START WITH M4A!  We are the first place to contact to get help, information, and resources. Our Aging & Disability Resource Center (ADRC) Specialists are always here to help!

We are proud to announce M4A has just been awarded a $10,000 grant from CAWACO Resource Conservation & Development Council, Inc. The grant will help us expand our Dementia Friendly Training Program across Blount, Chilton, Shelby, and Walker Counties. We will be able to replenish all of our training supplies and develop our new Volunteer Trainer program. We are especially interested in recruiting retired police officers and fire fighters to serve as Volunteer Trainers in each county. 

If you have a passion to help with this very important training initiative to better serve your local community, please contact Robyn James at or call the M4A office at 205-670-5770. 

Alabaster Fire Department, Alabaster Police Department become certified ‘dementia-friendly departments’
Published 12:10 pm Thursday, August 23, 2018

By NEAL WAGNER / Managing Editor/Shelby County Reporter

ALABASTER – Alabaster’s police and firefighters now have more tools to use when responding to calls involving individuals with dementia, as the department recently became the most recent agency in Shelby County to be certified as a “dementia-friendly department” by the Middle Alabama Area Agency on Aging.

From Aug. 21-23, all Alabaster firefighters received training from the M4A on proper procedures for working with dementia patients, and how to refer patients and their families to resources M4A offers for the community. AFD joins the Alabaster Police Department in receiving the certification, as the APD completed the program earlier this year.

“It’s a big deal for a department to earn this designation,” M4A Development and Marketing Director Robyn James said after wrapping up the final day of training at the department on Aug. 23. “We’ve heard horror stories elsewhere in the nation where agencies were not trained on how to handle those situations, and the outcome was not positive. We are working to provide first responders with the tools they need to provide help to these families.”

During the training sessions, M4A representatives went over best practices when responding to a call involving a dementia patient, and shared how quickly dementia cases are rising across the nation.

M4A representative Jeremy Raines told firefighters there are currently about 5 million individuals in the United States facing age-related cases of dementia, and the number is expected to grow to about 25 million by 2050. Of those cases, about 70 percent are caused by Alzheimer’s disease. Raines encouraged the first responders to always show empathy when dealing with a dementia patient.

“Just because a person makes a decision that seems strange to us, just remember there is a person in there,” Raines said. “They are not making these decisions on their own. There are parts of their brain that are just no longer living.”

Raines said it’s important for dementia patients to still have access to their social circles, local businesses and other community offerings, and said even patients with severe cases of dementia will often still recognize and trust police offers and firefighters.

When interacting with a dementia patient, Raines encouraged the firefighters to speak calmly and clearly, to ask yes or no questions, to wait 10-15 seconds for a response and to only restrain a patient if it is necessary.

Through the certification, the departments also are able to more easily connect dementia patients and their caregivers with M4A resources, many of which they may not otherwise know about, Raines said.

James said many other agencies in Shelby County, such as the Pelham Fire Department, Harpersville Police Department and Shelby County Sheriff’s Office have obtained the M4A certification. M4A also recently received a grant from Cawaco Resource Conservation and Development Council Inc. to expand the training program, she said.

“It has been a great partnership,” James said. “Shelby County has been the leader in the state for developing this training and now expanding it.”

There is a family in need of a hospital bed for a family member living in the City of Calera, Shelby County. If you know of someone who has a hospital bed they want to donate, this family would really appreciate it! Please contact M4A for more information.
Job Announcement: Case Manager

Case Manager, Middle Alabama Area Agency on Aging
Job Title
: Case Manager for Medicaid Elderly and Disabled (E&D) Waiver Program
Job Location: Central Region (Blount, Chilton, Shelby, St Clair and Walker counties)
Job Status: Full-time - Exempt
Job Description: M4A is seeking qualified candidates for a Medicaid Waiver Case Manager position. Potential candidates should understand ethical behavior and business practices; be able to establish and maintain positive working relationships; communicate effectively; and foster teamwork. Ability to drive an automobile, possess a valid driver’s license and maintain automobile liability insurance is required.
  • Case load of up to 40
  • Monthly face visits in clients’ homes (and hospital if client is admitted)
  • Oversee and document the service delivery of the MWS Elderly and Disabled Waiver
Education and Experience:
Bachelor’s Degree in social work, psychology or related field. Preferred past experience in social work, especially the geriatric population.
Relevant Knowledge:
Knowledge of social work principles and interviewing techniques. Ability to design, initiate and monitor a case management plan. Ability to establish and maintain effective working relationships with clients, contractors and staff. Working knowledge of Microsoft Office and general office procedures. Ability to communicate clearly and effectively, both verbally and in writing. Perform initial in-home screenings and evaluations for clients in an assigned territory within Blount, Chilton, Shelby, St. Clair and Walker counties. Preparation of care plans based on client eligibility. Arrange for services through contractors and serve as a liaison with other social service agencies. Maintain monthly visits after services begin for assigned clients.
How to Apply: Email cover letter, resume, three references and salary requirements to Lisa Adams, LMSW - HR and Operations Manager at  
( 205-670-5770)
Applicants who do not submit all requested information may not be considered.
Deadline to apply: open until filled.

The Center for Medicare & Medicaid Services (CMS), Capstone Rural Health, and M4A are hosting a free Medicare Education and Fraud Awareness Conference on September 25, 2018 at the Jasper Civic Center from 10:00 am - 2:00 pm. There will be several keynote speakers who will share their expertise on Medicare issues affecting Medicare beneficiaries. FREE lunch will be provided. To register, please contact Shannon Williamson at Capstone Rural Health at

Vendors are welcome to attend and share their local resources and information.
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Middle Alabama Area Agency on Aging · 209 Cloverdale Circle · Alabaster, AL 35007 · USA

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