RHNTC Updates

• Join Us for National Adolescent Health Month
• *NEW* The Need for Accepting and Affirming Care in Title X Settings Video
• *NEW* Patient Satisfaction Survey for a Telehealth Visit
• Strengths-based Strategies for Engaging and Retaining Title X Staff Workshop
• Promoting Preconception Health Through Social Media Workshop
• Preventing and Responding to Intimate Partner Violence in Reproductive Health Settings Webinar
• Revenue Cycle Management: Office Hours for Title X Staff

• Providing Inclusive Family Planning Care to Clients in the LGBTQ+ Community – Clinician Café
• Upcoming Drop In Active Learning Session (DIALS)
• Registration Open for the 2022 National Reproductive Health Conference

The RHNTC is joining the Office of Population Affairs in celebrating National Adolescent Health Month (NAHM)! During May, NAHM celebrates young people’s strengths and potential, encourages youth engagement, and highlights key topics in adolescent health. Parents, caregivers, youth-serving professionals, and health care providers can empower youth to make decisions about their own health and become leaders in their communities. During NAHM, help adolescents build on their strengths, overcome barriers to accessing services and resources, and make healthy and informed decisions.

 The RHNTC has compiled resources that can help youth-serving professionals, including those working in Teen Pregnancy Prevention (TPP) program settings, and family planning providers to support adolescent health and youth development.

This 10-minute video lays the foundation for the need for accepting and affirming care in Title X settings. It provides an overview of LGBTQ+ individuals’ experiences accessing sexual and reproductive health care and the context all providers should keep in mind when working with LGBTQ+ clients. Watch the video.

As more providers offer telehealth services, it’s important to check in with patients to ensure that they are satisfied with these services and to learn more about their experiences with care. The RHNTC developed a sample patient satisfaction survey that Title X agencies can use to get feedback from patients about how they feel about the services they received during a telehealth visit. The survey is available in English and Spanish. 

Staff retention is a long-standing challenge for many Title X agencies, a reality made worse by the pandemic. Join us for an interactive workshop introducing participants to strengths-based management, an approach shown to increase staff engagement, retention, and productivity. Participants will learn the evidence for strengths-based management, concrete ways to apply this approach to day-to-day operations, and how to build a supportive organizational climate that increases staff retention while reducing burnout. This workshop is intended for Title X staff in management positions, including program managers, administrators, clinic directors, and HR staff. Individuals will get the most out of this webinar if they either participated in the RHNTC's Building a Supportive Environment for Staff Retention in Family Planning Settings Webinar on April 14, 2022 or watched the recording. Register for the workshop.

How can your family planning agency effectively use social media to increase awareness of preconception health? Join us for an interactive virtual workshop and learn about: 1) social media engagement strategies for preconception health messaging, and 2) how to leverage national health observances to promote preconception health topics. This workshop is intended for family planning staff who focus on social media, communication, outreach, and/or education. Participants will also learn about relevant RHNTC resources, including the Preconception Health Toolkit and Promoting Family Planning Services Social Media Toolkit. Register for the workshop.

One in four women experiences intimate partner violence (IPV), and the mental and physical toll of IPV can be long-lasting and multi-generational, and can directly affect a person’s reproductive health. Reproductive health care providers have a unique role in preventing and responding to IPV. Join us for a webinar offering family planning providers an opportunity to learn what IPV can look like; how it affects a person’s overall and reproductive health; and how to practice an inclusive approach to assessment and response to ensure more clients experiencing IPV receive the support they need. 

This session will be facilitated by Rebecca Levenson, MA, a former Planned Parenthood clinic director and domestic violence policy analyst for the national nonprofit FUTURES Without Violence. Register for the webinar.

Is your Title X agency unsure how to create an efficient and effective revenue cycle management process or in need of a refresher? It is important to focus on the tasks and processes in each phase of the revenue cycle: pre-visit, visit, and post-visit. This 1-hour session—the second of three interactive office hours on financial practices this year—will highlight issues and best practices for each of the three revenue cycle phases. Debbie Sullivan, a health care consultant and former Title X grantee chief operating officer, will provide an overview, and RHNTC staff will share relevant resources and tools. Register for the office hours.

This Clinician Café will explore how family planning service sites can enhance the patient experience of people in the LGBTQ+ community, address their unique biopsychosocial needs, and provide high-quality sexual and reproductive services with a trauma-informed, client-centered approach. CE is available (up to 1.75 CNE and CPH). Register for the Clinician Café.

The National Clinical Training Center for Family Planning (NCTCFP) is excited to announce the 10th Annual National Reproductive Health Conference (NRHC), the only national conference dedicated to Title X clinicians and reproductive health professionals! The NCTCFP invites you to submit an abstract to share your research or expertise. The conference will take place August 9-12 at the San Francisco Marriott Marquis in San Francisco, CA, with in-person and virtual options available. Register for the conference.