Dear <<First Name>>:

BIO remains open during our normal hours, but we urge you to submit questions via virtual drop-in advising (see below), email or phone for non-urgent issues, rather than visiting in person. We will continue to adjust our in-person services during this period. 

Drop-in virtual student advising is now available during advising drop-in hours (Monday, Tuesday, Thursday, and Friday 10 a.m.–12 p.m. and 1–4 p.m.). Please see below for instructions for accessing virtual student advising.

Berkeley International Office Virtual Student Advising Access Instructions:

  • Web access: Join Zoom meeting using this link
  • OR Phone access: call +1 669-900-6833
    And enter Meeting ID code: 767-091-341 #
    When asked for your Participant ID, select #

Do I need in-person services?

  • Travel endorsements: You can visit in person to get your I-20/DS-2019 signed OR you can submit an I-20/DS-2019 Replacement Document request to and request mailout to you at any location
  • Document pickup: Again, we can mail it to you! If you wish to have your documents mailed to you, email to notify us that you would prefer mailout. We can send documents via USPS First Class (regular) mail (1-2 weeks for domestic deliveries or longer for international deliveries) or Express Mail (recommended!). For Express Mail, follow the instructions on our website and include your eShip order number in your email request.
  • Request forms & academic adviser signatures: Email request forms (CPT, OPT, I-20/DS-2019 Extension) to us at rather than coming in person. If your form requires an academic adviser signature, see our Student Request Forms page for info about request form virtual signatures from academic advisers.

Examples of services that we can provide through virtual online advising, email, and phone:

  • Employment advising (OPT, CPT, J-1 Academic Training)
  • OPT Doc Checks - register for one of our online webinars and check out our OPT webpage and tutorial!
  • Travel questions
  • Academic questions
  • Visa status questions
  • General questions

Additional Resources

Please also continue to check our Coronavirus Updates & FAQ page for the latest updates, resources and answers to common questions. You can also watch our Coronavirus Updates Q&A Session, recorded this morning.

Remember that BIO is here to provide support. Please reach out to us if we can be of assistance during this confusing and challenging time.


Berkeley International Office

Berkeley International Office

Our mailing address is:
Berkeley International Office
2150 Shattuck Ave Ste 500
Berkeley, CA 94704-1345

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