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Issue 1 | July 2018
Greetings from the Institute!

By now, many would have associate UOB-SMU Asian Enterprise Institute (UOB-SMU AEI) as an Institute for continuous learning and discovery. We endeavour to bring to you knowledge and information that will inspire you to seek for the deeper meanings of continuous growth, be it personal or business wise.   

As an extension to this belief, we are bringing you the ‘SME Showcase’ series which will contain a collection of unique cases relating to SME issues, learning and transformation journeys.

In this new series, you will be looking at companies who have survived years of intense battles and challenges in their respective markets. Some have had to change business models in order to remain relevant to their customers and stakeholders, whereas others have had to grapple with succession issues. Each of these companies would have their own unique story to share with you. The objective of our endeavour is to use these cases to inspire, encourage and motivate you as you walk your own journey. This is particularly important for growth firms as the most significant challenge is to scale the business to the next level, which is usually the toughest.

In this inaugural issue, we showcase two family firms whose fortunes have passed to the hands of their second-generation leadership. In each company, a 30-something-year-old has responded to the call of the family, albeit unwillingly at first. Each has risen to the task, bringing the organisation to the next level. And along the way, each has also earned for himself a moniker that alludes to his unconventional way of doing things.

We hope you will find the content of the ‘SME Showcase’ as enjoyable and meaningful for you as it has been for us in publishing it for you. Please continue to enjoy in partaking this journey of growing through learning and discovery with us.

A Timeless Luxury  
H2 Hub

Woo Enyi might have been an unwilling participant in the family business when he joined in 2012, but over the last six years, he has developed a certain interest in it,...Read more
Printing A Different Content
Asiawide Print Holdings

For a Chief Executive Officer (CEO) who acknowledges that printing is a “dying trade which will not continue to the next generation”, after putting down a high six-figure...Read more
SME Analytics Platform
The Institute of Service Excellence at Singapore Management University and Enterprise Singapore have partnered to develop a tool which will enable businesses to measure and benchmark their customer satisfaction levels. They are calling for interested SMEs to come on board the pilot project for this upcoming online tool, the SME Analytics Platform.
Please click here for more information and the registration. 

Please feel free to email the Institute of Service Excellence at if you require more information.

Thank you!
Here’s what you may have missed in our past emailers…
eBulletin: Issue 29
Step Out, Step Up

In this e-Bulletin, we showcase four projects from the Capstone Programme – two each from Recycle Point and I.M Communications. The projects were highlighted by the SMEs for their outstanding recommendations... Read more
Short Chat with the Boss: Episode 18
3.Arts Concept
Mr Bernard Lim, owner and founder of 3.Arts Concept, a company specialising in live 3D scanning services, has completely transfigured the commercial 3D printing market in Singapore. Watch now
SME Column: Issue 16
Growing from Small, to Medium Business - A Case in Managing People and KPIs

At my company, we grew from 20 people to 80 people within 4 years. Managing 20 people is different from a staff strength of 10. And yet,...Read more
Workshops and Latest Developments on Go Global
UOB-SMU AEI has partnered with Google on Go Global, an initiative aimed at supporting Singapore SMEs to export your businesses internationally. Working together with government agencies and other business export partners, we hope to help local SMEs, like yourself, to build your business capabilities, promote international exports, and grow to be globally competitive companies. Visit Go Global to find out more about the complimentary workshops and offers by the partners on how we are able to assist your business to go places!
Click here to learn more about the SME Learning Portal.
Click here to find out about the SME Consulting Programme.
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UOB-SMU Asian Enterprise Institute · Lee Kong Chian School of Business, Level 4 · 50 Stamford Road · Singapore 178899 · Singapore