Retention Requires More Than Just A Response...
We are VERY excited to announce a new service in the legal marketplace. The industry leader in intake consulting (Maximum Intake Consulting) and software (Captorra), have come together to create an intake and lead conversion call center that is very unique.
We understand the importance of intake and conversion in today's market. Through our combined years of experience, expertise in all areas of intake and unrivaled technology, ICE (Intake Conversion Experts) provides a service that injury focused law firms have been demanding. Specifically, ICE offers the following:
- Primary Incoming Intake Calls
- Overflow Incoming Intake Calls
- After-Hours Incoming Intake Calls
- Web Form Submission Response
- Chat Follow Up
- Follow Up on Stale Leads
- Client Retention
Through our intense training program, our intake specialists learn the necessary sales and customer service techniques required to put your law firm in the best position to retain. To get an idea of how passionate we are about intake, here are a couple of quotes from our founders: