Council Tax Rebate
How and when you will get the £150 rebate
If you pay your council tax by direct debit
Payments have started being made into bank accounts if you pay your installments on day 4 of each month. These are being sent alphabetically by surname and will appear on your bank statement as ‘Energy Payment’. If you pay your installments on day 12, 20 or 25, your will receive your payment soon.
This process will take several weeks but most households that pay by direct debit will receive payments by the beginning of June. Please do not phone or email to chase your payment.
If you do not already pay by direct debit
We will start sending out letters or emails towards the middle of May with details of how you will get your rebate. These will be sent over a number of weeks so please do not contact us until the beginning of July if you have not received a letter or email.