I am excited to share the very first of theHRDIRECTOR's new People Leader Series. Peter Banks, Founder of theHRDIRECTOR, interviews Andrea Bortner, Chief Human Resources Officer, at Grocery Outlet – a food retailer.
Andrea had only been in the role at The Grocery Outlet - a family owned company that was privately held and then public - a few months when Covid-19 hit.
With essential workers on the frontline, employees in their warehouses and others working from home Andrea has had her work cut out for her. She says, "I had to pay attention to how I was taking care of myself and others but at the same time know we didn't have all the answers."
Andrea is a strong Strategist Implementer. Commenting of her GC Index Profile she says, "I tend to try and make sense of everything and get it ordered and structured. At my best I can take a lot of information but look at it objectively."
She's done everything she can to avoid getting lost in the crisis. She says, "I have been thinking about next year not just this year - this is a company which has experienced sustained growth. People are used to winning. With the pandemic hitting we need to get people ready for something very different."