A message from the
Massachusetts Department of
Elementary and Secondary Education

October 2022
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Adult & Community Learning Services
Volume 2, Issue 009, October 2022
Table of Contents
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High School Equivalency (HSE)

HiSET® posted the following to their Facebook page this week. We are posting it here for your information:
“At the end of September, the delivery of the HiSET was switched over to PSI’s systems. The change in providers from ETS to PSI has created a number of unanticipated issues. As a result, many of our partner states, test centers and test takers have been experiencing difficulties with account setup and booking the tests, causing high levels of frustration. To all of those affected:  We are sorry.  

We are acutely aware how important the HiSET tests are to the test takers. The High School Equivalency credential has the power to change lives. We are working around the clock to solve the issues as we become aware of them and reaching out directly to those affected. If you are still waiting to hear from us, please be assured we will respond to you shortly. We appreciate your patience and your generosity.  

Thank you for your feedback. We are listening to it carefully: It helps us serve you better.
If you want to talk to us about any aspect of your HiSET journey, please use the contact details below."

Customer Service  
Telephone: 1-855-MyHiSET (1-855-694-4738)  
Monday – Friday 6:30 am – 5:00 pm CT  
Saturday and Sunday 8:00 am – 4:30 pm CT  
The plan is for HiSET® scores to transfer to state files on October 31, 2022. This delay also impacts data matching to LACES. Please be patient while these transactions are in process.
Massachusetts Test Sites Currently open for HiSET® Testing

  • Boston Centers for Youth & Families
  • Bunker Hill Community College
  • Clinton Public Schools
  • Greenfield Community College
  • Holyoke Community College
  • Lawrence Public Schools  (Lawrence Adult Education)
  • Massasoit Community College
  • New Bedford Public Schools  (New Bedford ALCTR)
  • North Shore Community College
  • Northern Essex Community College
  • Roxbury Community College
  • Springfield Tech Community College
  • Tech Computers Inc. (Boston)
  • Triangle, Inc. (Salem/Malden
  • Wellspring House (Gloucester)
  • Worcester Public Schools

Please note that in Massachusetts we offer two high school equivalency tests: HiSET® and GED®. If test takers are unable to sign up for HiSET® and need testing, we encourage them to sign up for GED® at GED® testing is free to test takers in Massachusetts.
Massachusetts Test Sites Currently open for GED® Testing

  • Roxbury Community College
  • Tech Computers, Inc.  (Boston)
  • Massasoit Community College
  • Clinton Public Schools
  • Mt. Wachusett Community College
  • Greenfield Community College
  • Northern Essex Community College
  • Holyoke Community College
  • Lawrence Public Schools (Lawrence Adult Education)
  • Abisi Education Center (Lowell Public Schools)
  • North Shore Community College (Lynn)
  • Nantucket Community School
  • New Bedford Public Schools
  • Berkshire Community College
  • Quincy College (Quincy and Plymouth)
  • Triangle, Inc. Salem
  • Springfield Public Schools
  • Springfield Technical Community College
  • Worcester Public Schools

Test center contact information and addresses can be found at

The Technology-Based Coaching in Adult Education (TBCAE) project, conducted by Abt Associates, explored the use of text messaging to support adult education (AE) learners’ persistence and success in AE programs. Ten AE programs in four states (AZ, IN, KY, and OR) participated in the TBCAE project. AE program staff sent individualized and personalized text messages to support AE learners’ retention in program services; development of foundational skills (e.g., reading, writing, numeracy, problem-solving); attainment of a secondary credential; and pursuit of further education, training, or employment. More than 400 AE learners participated in the project. The TBCAE final report, Nurturing and Nudging Adult Learners through Text Messaging, provides information about the approaches to text messaging, the technical assistance provided, and the content of the text messages exchanged.

Programs motivated to try text messaging to communicate with students can use the new text messaging and email functionality in LACES. Watch this video overview of this new feature: (Password: nf-MWL) and attend one of Shannon’s upcoming webinars on October 24 and November 17.

English Language Teaching and Translanguaging
Learn what translanguaging is and how it can empower your ESOL students to recognize and use their full linguistic repertoire and knowledge as an asset in communication by visiting this new resource from the SABES ESOL Curriculum and Instruction Center.

De-Centering Whiteness in English Language Teaching
In this three-part series recently published in the Language Magazine, the authors are envisioning a possible future of English language teaching if Whiteness were no longer centered.
Part 1: After Whiteness
Part 2: After Whiteness
Part 3: After Whiteness

STAR Training
Are you looking for a proven way to increase the reading skills of intermediate-level ABE learners (GLE 4-8.9)? Consider taking the STAR training to support you provide evidence-based reading instruction (EBRI) in the four components of reading: alphabetics, fluency, vocabulary, and comprehension. This year’s STAR training begins on November 9 with a kick-off webinar from 1:00-2:30 pm. During and after the training, programs receive instructional coaching and technical assistance by nationally certified, MA STAR trainers.
For more information about STAR, see Visit the SABES Calendar to register for the training.

What does it take to be your own boss? 
The SABES Math PD Center asked that question of several adult learners and used their recorded video interviews to build a cross-curricular, scaffolded unit of instruction focusing on digital literacy and using math to make decisions. Learn how you can use it with your HiSET/GED Prep, pre-HSE classes, or intermediate/advanced ESOL classes at our facilitated online workshop, Be Your Own Boss: Use Math (and Internet Research) to Take Charge of Your Decisions, October 28, 2:00-3:30 pm. Participants will receive access to the entire, 10-lesson, ready-to-use unit, including all the student videos. 

Planning and Reflecting with Culturally Relevant Pedagogy
In this new resource from Achieve the Core, you can find multiple tools to help you understand what culturally responsive pedagogy is. These include videos from educators and a reflection tool, as well as ELA and math specific culturally relevant practices.
Copyright © 2022 Massachusetts Department of Elementary and Secondary Education, All rights reserved.

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