Professional Record Standards Body - October/November 2020
Published: New draft standards to integrate people's health and social care
We have just completed a landmark set of draft standards to help integrate health and social care by ensuring that important care information is shared between care settings and services to improve an individual’s health and wellbeing.

Earlier this year PRSB was asked by NHS Digital to create national standards for integrating health and social care, learning from successful local projects at the forefront of joining up services in order to speed up national roll out and adoption.  

The draft standards have been produced with the support of more 1000 frontline professionals, carers and patients. Using them in practice will mean that key information, such as how someone’s social care needs might change after being in hospital, is recorded and shared with their care team so that people have confidence their care needs will be met.

In total there are five draft standards which cover 'about me' the personal details that a person would like to be recorded about themselves, the information shared in care homes, the information shared by local authorities, social care referrals after a hospital stay and the urgent information needed when a person is transferred to hospital from a care home. 

The new draft standards for information shared by local authorities and ‘about me’ will be incorporated into our existing shared record standard, known as the core information standard, which was published in 2019. The other standards will be published separately at
Blog: The vital importance of 'About me' information
In this blog, Clinical Informatics Lead of the Social Care Programme at NHS Digital, Keith Strahan, explains the crucial importance of ‘About Me’ sections in records. He explains how it highlights the views of the individual to influence all aspects of their digital health and care records, making care and support better, safer and more personalised. 
"About Me information is, quite simply, the most important details that an individual wants professionals in health and social care to know about them. It might include how best to communicate with the person, how to help them feel at ease, reduce their anxiety, for example when having an injection, and who they would like to be with them."
Read the full blog online
New project: Improving care for people using community mental health services

Improving the mental and physical health of people living in the community with severe mental health problems has rightly been identified as an important national priority. 

Care plans are key to helping people live healthier, longer and more fulfilling lives. PRSB is inviting all people who use services, carers and professionals to take part in our consultation and help determine the information that’s needed by professionals and service users to ensure care is holistic and helps individuals stay well in the community. 

PRSB has been asked to update and enhance its existing standard for care plans, the Digital Care and Support Plan information standard and other standards that will support the digital sharing of care plans.

Over the past two months we have explored the information needs of a wide range of people who use services and professionals in a series of highly engaged focus groups, which have helped us to determine exactly what should be included in the care plan.

For example, people discussed the importance of including the different types of treatments and interventions that have worked in the past or also failed to help them, as well as personal coping strategies. Triggers and early warning signs for professionals, carers and people themselves were also deemed crucial to helping people recover from mental ill health. 

Both professionals and service users agreed that identifying what a person cares about most and recording that was very important to motivating a person to improve their health. For example, if someone had a close relationship with a sibling, this information could be used to help aid other parts of their care plan, by incorporating what the person cares most about into all aspects of the plan. In the most serious situations, being able to identify what is most important to a person could also help to save their life.

If you work in the NHS or social care, have sought mental health treatment, care for someone who has or you work for a charity in mental health, we would love to hear your views. The consultation can be found online and closes 30 October. If you have any questions please contact 

New: Pharmacy standards to be consolidated

We are developing a single standard for pharmacy information, which will roll all the previous standards, published in 2018/19, into one. At the same time, we will also be enhancing the standard, to include more services that pharmacies are now offering to patients. 

As the role of community pharmacy continues to expand, a new consolidated standard will make it easier to share information with GPs and help services to support patients who are living at home or in care homes. Implementation of the first stage of standard, which enables flu vaccine information to be shared between pharmacies and GPs, has been extremely successful.  

By consolidating all the standards, suppliers will be able to ensure all standards are available for implementation. It means that community pharmacists can share information about the treatment and support they now offer to people, including vaccination, emergency support of medication, new medicines service, medications review and community pharmacy consultation services. 

A workshop to discuss what will be included in the enhanced section of the standard will be held in December. For further information on the project, please contact  

COVID-19 update: New codes to be developed for long COVID sufferers
Data shows that up to 10% of people who contract the SARS-Cov-2 virus aren’t recovering from the disease within a few weeks, and they are developing a long-term condition known as ‘long COVID’.

We are currently seeking advice from members and stakeholders on whether additional codes are needed for the management of the condition, and to ensure referrals can be made to clinics or NHS services that are supporting people who have developed long COVID. An initial expert group has met to discuss the codes.

If you would like to be involved in further work on this topic, please contact The work follows on from our previous COVID guidance
NHSX seeks your views

NHSX is seeking views on the new updated Records Management Code of Practice 2020. This builds on previous versions issued in 2006, 2009 and 2016. Over this period of time, there have been advances in technology and changes to the law (e.g. Data Protection Act 2018) that have impacted records management in the NHS.

The aim of the 2020 Code is to ensure there is consistent practice across the health and care system. You can read the code and access the consultation on the new IG Portal. The consultation closes on 11th December 2020. The 2016 version is still valid until the consultation has concluded and the new code has been finalised. 

Open call for presentations at Digital Health Rewired

Digital Health has issued an open call for video best practice presentations and quick-fire talks at the Digital Health Rewired conference.

The event will be held from 15-19 March, 2021. Organisers are looking for digital health leaders with innovative projects, start-ups or initiatives that they would like to share with the digital health community next year. They are especially keen to hear from people and teams who have not presented before and/or people who have used digital and data to respond to Covid-19. Find out more on the organisation's website. 

We’d like to invite you to share this newsletter with stakeholders and colleagues. If you have been forwarded this newsletter and would like to receive our updates on a regular basis, please contact or subscribe here

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